Privacy Policy

Introduction

Welcome to c4444, Bangladesh's trusted online casino and cricket betting platform. We are committed to safeguarding the privacy of every user who visits, registers with, or places bets on c4444. This Privacy Policy explains in clear terms what personal data we collect, why we collect it, how it is used, and the controls you have over your own information.

By using c4444 — including browsing our site, creating an account, making a deposit via bKash or Nagad, playing slots, or placing a cricket bet — you acknowledge that you have read and understood this Privacy Policy. If you have any concerns, please contact us before continuing to use our services. We review and update this policy periodically to reflect any changes in our practices or applicable regulations.

Information We Collect

c4444 collects personal data in several ways — directly from you when you register or transact, automatically through your use of the platform, and occasionally from trusted third-party sources for verification purposes. The categories of information we may collect are described below.

Registration & Account Information

• Full name, date of birth, and gender to confirm your identity and age eligibility (21+ only).
• Email address and mobile phone number for account communications and two-factor authentication.
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna) and postal code, for compliance and account management.
• National ID or passport details where required for KYC verification.

Financial & Transaction Information

• Payment method details such as your bKash, Nagad, Rocket, or Upay mobile wallet number used for deposits and withdrawals.
• Transaction history including deposit amounts, withdrawal requests, bonus claims, and betting activity.
• Bank account details (where applicable) for Dutch-Bangla Bank, City Bank, BRAC Bank, or similar institutions if used for transfers.

Technical & Usage Data

• IP address, browser type, device model, operating system, and approximate geolocation to detect fraud and optimize performance.
• Pages visited, session duration, game interactions, click paths, and search queries within the c4444 platform.
• Cookie identifiers and similar tracking technologies used to remember your preferences and session state.

How We Use Your Information

c4444 uses your personal data only for legitimate, clearly defined purposes. We do not sell your information to third parties. The primary reasons we process your data include:

• Account creation, management, and customer support — to register your c4444 account, process deposits, handle withdrawals, and respond to your queries in English.
• Identity and age verification — to confirm you are 21 years or older and a legitimate user, in line with responsible gaming standards.
• Payment processing — to handle deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard securely and accurately.
• Platform improvement — to analyze how users interact with cricket betting, slots, crash games, and live casino features so we can improve our offerings.
• Fraud prevention and security — to detect suspicious activity, unauthorized access attempts, and to protect both our platform and your account.
• Marketing and promotions — to send you relevant bonus offers, tournament announcements (BPL, IPL, T20 World Cup), and seasonal promotions (Eid, Pohela Boishakh) where you have consented to receive such communications.

Sharing Your Data

c4444 does not sell, rent, or trade your personal information. We may share limited data only under the following strictly defined circumstances:

• Service providers — trusted technology and payment partners (such as payment gateway operators handling bKash, Nagad, or Rocket transactions) who process data on our behalf under strict confidentiality agreements.
• Legal and regulatory obligations — where disclosure is required by applicable law, court order, or to cooperate with law enforcement authorities.
• Business transfers — in the event of a merger, acquisition, or asset sale, user data may be transferred as part of that transaction, with notice provided to affected users.

We require all third parties to treat your personal data with the same level of security and confidentiality that we apply internally at c4444.

Cookies & Tracking Technologies

c4444 uses cookies and similar technologies to deliver a smoother, more personalized experience. Cookies are small text files stored on your device that help us remember your session, preferences, and activity. We use three categories of cookies:

• Essential cookies — required for core functions such as login sessions, secure payment flows, and site navigation. These cannot be disabled without disrupting the service.
• Analytics cookies — used to understand how visitors use c4444, which games are most popular, and how to optimize loading speed and layout for users across Dhaka, Chittagong, Sylhet, and beyond.
• Preference cookies — used to remember your language settings, preferred payment method, and other personalization choices so you do not need to reset them each visit.

You may manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the c4444 platform, including login and deposit processes.

Data Security

The security of your personal data is a top priority at c4444. We apply industry-standard technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our platform uses SSL encryption across all pages and payment endpoints, ensuring that data transmitted between your device and our servers remains fully encrypted in transit.

Access to your personal data within c4444 is strictly limited to authorized personnel who require it to perform their job functions. All staff with access to sensitive user data are bound by confidentiality obligations. Despite these safeguards, no system is 100% impenetrable. We encourage you to use a strong, unique password for your c4444 account and to enable two-factor authentication where available.

Data Retention

c4444 retains your personal data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable legal, regulatory, or compliance obligations. Account information is typically retained for the duration of your active account relationship with c4444 and for a reasonable period thereafter. Transaction records are retained for a minimum period to satisfy financial record-keeping requirements. When your data is no longer needed, it is securely deleted or anonymized so that it can no longer be linked to you personally.

Your Rights & Choices

As a c4444 user, you have meaningful rights with respect to your personal data. These rights are subject to identity verification and may be limited in certain circumstances where legitimate legal interests apply. Your rights include:

• Right to access — you may request a copy of the personal data we hold about you at any time.
• Right to rectification — if any information we hold about you is inaccurate or incomplete, you have the right to request a correction.
• Right to deletion — you may request the deletion of your personal data subject to any legal retention obligations we are required to fulfil.
• Right to withdraw consent — where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object — you may object to our processing of your data for marketing or profiling purposes.

To exercise any of these rights, please contact our support team at [email protected]. We aim to respond to all valid data requests within 30 days.

Third-Party Links

The c4444 platform may reference or display content related to third-party services such as game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming) or payment providers. These third parties operate under their own privacy policies, which we encourage you to review. c4444 is not responsible for the data practices of any external service, even where our platform references or integrates their products.

Payment Data & Financial Information

When you make a deposit or request a withdrawal on c4444, your payment information is processed securely. We do not store full card numbers, CVV codes, or complete mobile banking PINs on our servers. Payment data is handled by certified payment processors operating under applicable financial security standards.

All deposits and withdrawals on c4444 are processed in Bangladeshi Taka (BDT) or Indian Rupees (INR) where applicable. Minimum and maximum transaction limits apply and are displayed at the time of each transaction. For any payment-related queries, please reach our support team at [email protected].

Protection of Minors

c4444 is strictly an adult platform. All users must be 21 years of age or older to register, deposit, and participate in any betting or gaming activity on this site. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered or provided personal data, we will immediately suspend the account and delete the associated data. Parents and guardians are encouraged to use parental control tools to prevent underage access to gambling platforms.

Changes to This Privacy Policy

c4444 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the 'Last updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of c4444 following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how c4444 handles your personal data, our support team is available to assist you. We are committed to addressing all privacy-related inquiries in a timely and transparent manner.

Email: [email protected]